You can find the answers to many questions here, it’s very likely someone before experienced the same problem as you do. Otherwise you can also submit an issue ticket and wait for our help.
Few of our products are compatible with Pro Tools already and only for the Pro Tools versions
supporting AAX plug-in format. Check out these compatibilty charts:
Make sure which our products are available as AAX plug-ins.
The compatibility with AAX format for the D16 products that aren't compatible with Pro Tools yet will be ensured within upcoming 2.x upgrades (not updates) - but no specific dates at the moment.
Use the search or contact our staff:Submit a ticket