Helpdesk

I use PayPal method and get higher exchange currency ratio than expected?

The reason why You've been additionally charged is exchange currency ratio at ShareIT. We have all prices set in Euro and if You pay a price in different currency, ShareIT applies their conversion ratio, which is very high, because of fluctuations of exchange ratios in time, they compensate a risk in that way - that's why the ratio is so high.

To solve this problem please do as follows:

  • When You get into the D16 shop, just make sure you select PayPal as the payment source

  • Select Euros as preferred method

  • When you get forwarded to your PayPal page, it will be set up to send Euros rather than Your prefered currency (the end result should be roughly close to Your expected value)

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