You can find the answers to many questions here, it’s very likely someone before experienced the same problem as you do. Otherwise you can also submit an issue ticket and wait for our help.
Files can be attached to the ticket when you submit a ticket or when you visit a ticket later on (link to the ticket is provided via email).
When you submit a ticket using https://helpdesk.d16.pl/tickets form you can attach single file at this stage using Add file button.
When you visit a ticket using received link to read anwers from our staff or to reply to the ticket, you can attach more files to it using Select File button
Use the search or contact our staff:Submit a ticket