You can find the answers to many questions here, it’s very likely someone before experienced the same problem as you do. Otherwise you can also submit an issue ticket and wait for our help.
If despite giving correct email address you haven't received anything, please check our your spam filter settings and / or spam / junk folders in your email client. If you found the message among the spam please mark it as not-a-spam to avoid similar occurrences in the future.
If no success, contact our staff by submitting an issue ticket to receive new password.
Use the search or contact our staff:Submit a ticket