You can find the answers to many questions here, it’s very likely someone before experienced the same problem as you do. Otherwise you can also submit an issue ticket and wait for our help.
Gift code is a 30 characters long, uppercase alphanumeric string. It is kind of coupon code which allows you to receive free license (100% discount), but it can't be used at our online shop. To redeem the code and receive actual license for it you should go there:
And sign in to your User Area account. If you don't have one, please sign up.
After you log in, please go to Licenses -> Redeem gift option in top menu to redeem the code. Most situations in which you can receive gift code relate to winning prize in a contest, lottery or give away. So then you might've received a gift code.
Use the search or contact our staff:Submit a ticket