You can find the answers to many questions here, it’s very likely someone before experienced the same problem as you do. Otherwise you can also submit an issue ticket and wait for our help.
This article concerns Windows users only
If Windows installer can't finish its job, but spits out some error message that doesn't make any sense making impossible to install / uninstall the plug-in. Reason for that is probably corrupted previous installation of the plug-in, so the installation script need to be fixed. Please try to use following fixing tool from Microsoft that may help resolving the problem:
Use the search or contact our staff:Submit a ticket