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Installation, Activation and Compatibility

Problems with installation the software. Issues with activation demos to full versions. Answers to most common questions about compatibility.

Solutions

• STICKY Can I use single license on more than one computer?
• STICKY How to activate plug-in (offline) with license key file (newer activation method)?
• STICKY How to activate plug-in with licence key file (older activation method)?
• STICKY I'm trying to open license key file but i'm unable to do so
• STICKY MacOS 11 (Big Sur) and MacOS 12 (Monterey) compatibility
• STICKY New online activation
• STICKY When I try to open pkg installer I receive error message about potential malicious software inside
• After installation plug-in doesn't show up in Ableton Live
• After installation plug-in doesn't show up in Cubase
• After installation plug-in doesn't show up in Propellerheads Reason
• After installation plug-in doesn't show up in Reaper
• After installation plug-in doesn't show up in Studio One
• After updating a plug-in it disappeared from the plug-ins list
• After updating a plug-in turned into a demo version back again
• Can i use your software in Pro Tools?
• Does VST3 format replaces VST2 in D16 plug-ins?
• How to clean Pro Tools 11 and 12 cache on Mac OS X
• How to clean Pro Tools 11 and 12 cache on Windows
• How to obtain an older version of a product?
• How to uninstall your product on macOS
• I activated plug-in, reloaded, but it still keeps asking me to activate
• I installed Pro Tools compatible plug-in, but it's not accessible in Pro Tools First
• I installed your software, but it didn't show up in the Application folder on MacOS or the Start menu on Windows
• I receive "skin not found" message when opening a plug-in
• I use Windows 64 bit, installed plug-in and it is not visible in host application i use
• I want to evaluate the demo version, but plug-in asks me for a key file, where shall i get it from?
• I'm trying activate older version of D16 plugin, but it asks me for a License Key every time it's loaded. What should I do?
• I'm trying to activate plug-in by opening .key file in Windows but it keeps telling me file is corrupted
• Installed plugin on macOS 10.13 High Sierra or newer, but AU format is not accessible
• Installer fails saying it can't find a non-existing drive or network location
• Installer shows error message making impossible to finalize the installation on Windows
• Is D16 software available as Propellerheads' ReRacks?
• Is your software RTAS compatible?
• Plug-in doesn't show up on plug-ins list or can't be loaded properly
• What does info "The license key file needs to be used within 72 hours after download" next to key file link exactly mean?
• What installer should I choose: (32-Bit or 64-Bit)?
• When i try to run installer i get a message that the software comes from unidentified developer

Category-specific issues