You can find the answers to many questions here, it’s very likely someone before experienced the same problem as you do. Otherwise you can also submit an issue ticket and wait for our help.
This article concerns Mac OS X users only
If you're macOS user and see Skin not found message when openning D16 plug-in:
it's very likely you tried to use External Drive as installation destination. Despite installer offers such possibility you have to install D16 plug-in using System Drive only! So please go through installation process one more time using default (System Drive) location.
Use the search or contact our staff:Submit a ticket