Experiencing an issue? check the FAQ

On MacOS, our plugins save things like your license information, settings, and presets in a specific folder on your computer:

~/Library/Application Support/D16 Group/[pluginname]

In this path [pluginname] is the name of the plugin you are using

The ~ symbol represents your user’s home directory. The ~/Library folder is often hidden in Finder and may not be visible by default.

If you cannot see it, use this method to get here:

1. Open Finder.

2. From the Go menu, choose Go to Folder…

   

3. Type: ~/Library

   

4. Finder will open the hidden Library folder.

5. Navigate to Application Support -> D16 Group.

This will take you directly to the folder where our plugins store their files.

From there, open the [pluginname] folder to access or manage your plugin’s files (for example, to back them up or delete them).