I forgot log-in details to my User Area, can't get to my account.

Last update January 19, 2022

In such situation try to use Password reminder (if you remember email address your account is registered for).

Click Forgot your password link at User Area log-in page.

Now enter email address you're certain you used during registration or / and when you log in to your account previously and click Send button. After successful completion you will receive email with a password reset link.

I received no email!

If despite giving correct email address you haven't received anything, please check our your spam filter settings and / or spam / junk folders in your email client. If you found the message among the spam please mark it as not-a-spam to avoid similar occurrences in the future.

I don't have access to the email box anylonger

Please check out this entry at our FAQ

Not suitable solution?

Use the search or contact our staff:

Submit a ticket