You can find the answers to many questions here, it’s very likely someone before experienced the same problem as you do. Otherwise you can also submit an issue ticket and wait for our help.
You have to register the serial number / license at D16 User Area, it's a place where all our products you purchased are gathered to give you possibility of downloading them anytime you want (for first installation, when update is released, you need to re-install software etc)
Go to https://userarea.d16.pl
Click the Sign up button
Fill out registration form and click , just click Create button.
It's very important to give a valid email address.
Your account has been created and activation link is sent at the given email address. Click the link to complete registration thus making possible to log in.
Sign in to your newly created User Area account and use Add license to add license to the account using received serial number.
Just repeat last step.
If you've had an account at User Area already, the serial number(s) you received have to be added to the existing User Area account.
The procedure has to be repeated for every serial you've got one by one.
Use the search or contact our staff:Submit a ticket